Extend governance over critical B2B integration and MFT file exchanges
Extend governance over critical B2B integration and MFT file exchanges. IBM Control Center tracks the critical events across your B2B and managed file transfer (MFT) software for improved operations, customer service and B2B governance. It applies rules to alert key audiences when there is a problem with a server, process or transfer. Actionable dashboards are customized for various types of users, including operations staff; IT governance, risk and compliance (GRC) professionals; and line-of-business (LOB) customer service representatives.
Provides central monitoring and configuration management for operational staff to run a large distributed infrastructure.
Increases customer satisfaction by giving LOB contacts proactive visibility into events that impact service level agreements (SLAs).
Improves B2B governance and compliance through continuous controls monitoring and audit reporting for IT GRC.